00:08:16 Chris Taylor, President OPCUG: Welcome to all members and guests! Guests, if you want to join, see https://opcug.ca/join-or-renew/ Want to present at Q&A? Give us your material and we can create slides, or we have a PowerPoint template you can download and use: https://opcug.ca/downloads/Q&A-Template.potx Send in questions, shares, etc SuggestionBox@opcug.ca 00:24:35 Chris Taylor, President OPCUG: Avoiding scams: decoding links before you click https://www.youtube.com/watch?v=oZuz7QofGcE 00:26:30 Chris Taylor, President OPCUG: Old scam β€” new twist https://www.malwarebytes.com/blog/news/2025/06/scammers-hijack-websites-of-bank-of-america-netflix-microsoft-and-more-to-insert-fake-phone-number 00:26:41 Chris Taylor, President OPCUG: Is Microsoft going to delete your passwords? https://www.cnet.com/tech/microsoft-will-delete-your-passwords-in-one-month-do-this-asap/ https://opcug.ca/qa_recordings/20250205_PowerPoint.pdf 00:29:59 Tom Trottier: https://tailscale.com 00:31:48 Eldon Gaw: why wouldn't they us .ca instead of .com? 00:32:20 Tom Trottier: https://tailscale.com/download 00:32:44 Alan German (OPCUG Meeting Coordinator): People often consider companies must/should use .com 00:35:20 Tom Trottier: 100.64.0.0-100.127.255.255 4 194 304 addresses Private network Shared address space[4] for communications between a service provider and its subscribers when using a carrier- grade NAT 00:39:30 Chris Taylor, President OPCUG: Uploading & sharing with Google Drive Gallery photos videos app https://play.google.com/store/apps/details?id=com.iosgalleryigallery.iphonegallery 00:39:42 Tom Trottier: You can easily create and share folders in google photos in a browser 00:39:57 Carol Pearson: Reacted to "You can easily creat..." with πŸ‘ 00:40:45 Lynda Buske: Agree with Tom that Google photos is probably easiest. 00:45:22 Chris Taylor, President OPCUG: With Microsoft 365, you can install it on 5 devices. And there is the family plan for something like $145/yr you can have 6 different users and each can install on 5 devices and each gets 1 TB OneDrive space 00:48:49 Chris Taylor, President OPCUG: https://ca.productkeys.com/ 00:48:56 Tristan: @Debbie Begin you could try a credit card chargeback to recover your funds. It is initiated by opening a dispute with your card provider. 00:50:40 jenn faubert: do you get all the programs....like outlook 00:51:30 Tom Trottier: Skype is deprecated 00:52:02 Chris Taylor, President OPCUG: Replying to "Skype is deprecated" Professional Plus and Home & Business both include Outlook 00:52:14 barb: good presentation..thanks 00:52:22 Tristan: Office Professional includes: Word Excel PowerPoint Outlook OneNote Access 00:52:42 Timothy: For the 5$ deal, I noticed that the page had said it was a member since May 2025. 00:53:10 Tom Trottier: USD is 40% more in CAD 00:53:23 jenn faubert: you saved us so much time! thanks 00:53:40 Chris Taylor, President OPCUG: Disk Imaging – Part 2 - incremental backup https://www.easeus.com/download/tbf-download.html 00:53:56 Tristan: Disputes can also help by flagging fraud. The credit card companies then may cut off the company from accepting credit cards. 00:57:50 Tom Trottier: What is the difference between an Incremental and a Differential backup? 00:58:30 Tom Trottier: Are all the backups security protected? 00:59:01 Harvey Hope: Incremental backs up only changed files. Differential backs up files changed since last full backup. 00:59:40 Bob Herres: Reacted to "Incremental backs up..." with ❀️ 00:59:58 Bob Herres: Reacted to "Disputes can also he..." with ❀️ 01:00:16 Bob Herres: Reacted to "Office Professional ..." with ❀️ 01:05:50 Tom Trottier: I think you need the PIN/password to do a factory reset. 01:06:04 Tom Trottier: In addition to logging on 01:06:53 Timothy: What Chris had just said was what I was trrying to write. 01:06:59 Eldon Gaw: yes actually as you know Alan I did a factory reste, for my Samsung, A35, but, I did not try to use it again before I returned it to Costco so I don't know If that was going to be an issue. Good point! 01:09:13 Tom Trottier: C:\Users\\AppData\Roaming\Microsoft\Windows\Recent 01:09:25 Chris Taylor, President OPCUG: Windows File Explorer's "working on it" https://techcult.com/fix-windows-10-file-explorer-working-on-it-error/ 01:10:13 jenn faubert: just a reminder....are we meeting throughout the summer 01:10:29 Chris Taylor, President OPCUG: OPCUG presentations at the OPL https://booking.biblioottawalibrary.ca/program?text=pc+users 01:10:36 E O'Driscoll: I have an iPhone question. 01:11:23 E O'Driscoll: Whenever I open the CBC Listen app it always seems to be running except that the right arrow is not clicked. 01:11:46 E O'Driscoll: My question is: would this app be using resources? 01:12:35 Darlene: Has anyone ever used an app called ID.me? 01:13:12 Darlene: It's an app that Norwegian Cruiseline uses. 01:13:33 Harvey Hope: I Googled: The "running but right arrow not clicked" issue on the CBC Listen app likely indicates a background process or setting interfering with the app's normal operation. To resolve this, try restarting the app, checking for updates, and reviewing background activity settings on your device, especially if you're using an Android, according to the CBC Help Centre. 01:14:37 Bob Herres: Some issues on my iPhone are resolved with a reboot -Once a week i usually need to reboot for something 01:15:07 Harvey Hope: Replying to "Some issues on my iP..." πŸ‘ 01:15:28 Darlene: I had trouble trying to set up an account with ID.me and got stuck without any way to get out of "set up multifactor authentication, and finally, after about 1 week, I reached a human to request the account be deleted. Problem is, I need to set up an account. 01:16:20 Carol Pearson: I had to to ID.me to sign onto US socialsecurity 01:16:22 Bob Herres: Thank you Everyone! Great content 🍁 01:16:38 Serge-Γ‰rik: Thanks all! 01:16:49 E O'Driscoll: Thanks everyone. See you next week. 01:16:50 Eldon Gaw: Great learning session again! TNX!