Q&A - Index of Topics
This index provides listings of the topics discussed in our Q&A sessions. The individual sessions are listed by date in reverse chronological order.
Prior to July 8, 2020, Q&A sessions were held in person following the club’s regular monthly meetings or as Zoom video-conferences for which no recordings were made. The highlights of some of the individual topics that were discussed in these sessions are posted in the archives. The titles of the postings, and links to the related archive files, are provided below.
More recently, our Q&A sessions have been held weekly as video-conferences. The discussions for these sessions were recorded and stored as audio files. The presentation files (PDF), associated audio recordings (M4A), and the contents of the “Chat” windows (TXT) for the various sessions can be downloaded from the Q&A archives at: https://opcug.ca/qa-recordings/
Share – Announcements List
Ask – 7-Zip vulnerability
Ask – Removing Camera Icons
Share – Android App – Weenet
Ask – Windows Updating – Continually!
Share – Troubleshooting 101
Ask – What’s up with Whatsapp?
Follow-up – Backup
Follow-Up – Autoplay Audio CDs
Share – Upgrade to Windows 10
Share – Securing Wi-Fi at Home
Share – Simple Search
Share – Blacklight
Share – Proton Calendar
Share – Shadow Cloud Computer
Ask – Wi-Fi Extenders
Ask – Wi-Fi Connectivity
Share – DNS and Security
Follow-up – Disk Alphabet Soup
Follow-up – BrowserMetrics Eating Storage
Share – Dictation in Windows 10
Ask – What’s the best video-conferencing device for an aged parent?
Ask – Laptop camera not attached
Ask – What’s the status of the Secunia PSI “clone”?
Ask – How do I make CD/DVD’s play automatically?
Share – How to get a refund from the Google Play Store
Ask – Windows Backup Fails
Ask – How do I reliably test Internet speed?
Share – Android app as hearing aid
Follow-up – Wi-Fi dongles
Follow-up – SmartApp – Gboard
Share – Escape Voicemail Hell
Ask – Mixed-up screen display
Ask – Grey Zones in Windows 10
Ask – Electronic signatures in Word
Ask – What is Windows Core?
Share – “No” Free Space on Android
Ask – How do I kill an unwanted mail folder?
Ask – Screen orientation shortcut
Follow-up – How to digitize film
Share – Microsoft class action settlement
Share – Q&A Recordings
Share – dafont.com
Share – Gboard – The Google Keyboard
Share – Voting software & blockchain
Share – Updating software
Ask – How do I use Gmail’s Labels?
Ask – Video sound in video conferences
Ask – Should I upgrade Windows 8.1 to 10?
Follow-up – Microsoft Office Alternatives
Broken wireless card
SmartApp – KeePassDroid
SmartApp – Cache Cleaner
SmartApp – Opinion Rewards
Tweaking Chrome – Clear Chrome’s Cache, Run Chrome Incognito
Fix Your Microsoft Account
SmartApp – Changing Icons on an Android Smartphone
Keeping a drive alive
MS Office Alternative?
Can you be attacked by opening an E-mail message?
How safe is your digital doorbell?
How do I use Messenger.com?
Android vs. Linux: What’s the difference?
SmartApps: To Do Reminder
The Camelizer: Save money at Amazon
Photo editing basics: How to easily get started with photo editing
Google Play Store – Install button greyed out
What is a reasonable speed and price for Internet access?
Follow-up – Computers at War
It’s 10 pm – Do you know where your files are?
Part 1: Backup and Indexing
Editing and organizing digital photos
Bug Tracking – Gimp 2.10.22
The ultimate guide to saving disk space – Follow-up
It’s 10 pm – Do you know where your files are?
Part 1: File and Folder Management
Controlled Folder Access
My computer did not update to Standard Time
The “Power” icon disappeared from my Taskbar
Problem with FTP connection to web server
The ultimate guide to saving disk space
Desperately Seeking Disk Space
Even More Space-Saving Options
Using a smartphone to call an elevator
Complain using the Windows Feedback Hub!
How do I choose security software?
Exporting Android’s contact file is incomplete
What can I do with a digital helper such as Amazon Alexa or Google Assistant?
Ransomware protection in Windows Defender
What charging protocol is best to preserve laptop battery life?
Trouble taking pictures with a cell phone in bright sunlight
Problem with Total Commander’s FTP client
Chat/audio files – How to Install Hyper-V in Windows 10?
Chat/audio files – Why is Cortana not available in the app store?
Chat/audio files – Green shield with a checkmark in the Zoom window
Windows 10 – Fall feature update
Index to Q&A Topics
Love Bug Virus
Windows 10 Version 20H2
Effectiveness of AV software on Android OS at EOL
Resolution, quality, and size of JPG image files
What can I do with a Chromebook that is at EOL?
Windows 10 – Account profile image
Ontario’s Digital Identity Project (digital wallet)
Windows 10 – Waking up dual monitors
Chat/audio files – USB adapters for multiple monitors
Chat/audio files – Stolen passwords
Chat/audio files – Amazon Alexa / Google Assistant
Hard Drive Speed Up
History of Adobe
Local repair shops
Adobe Flash Player
Microsoft Outlook – Delete folders
Microsoft Office blocked files
Windows 10 Installation
The KGB, The Computer and Me (Clifford Stoll)
If Microsoft Outlook is installed will that effect my Sympatico E-mail?
Windows 10 – Choose default apps by file type
EaseUS Todo Backup – Permission to make changes
Send a folder of files with password protection
Slow access on hard drive
Naked Security (Sophos video)
Windows 10 – Ancient Updates
Control software for Microsoft LifeCam NX-6000
The Dark Web
Android phone – Free up memory
Should I use a search engine other than Google to avoid being tracked?
How do I sync my Android phone with my computer?
Google Chrome pauses sync each time I start the program
Windows 10 – Distinguish a Wi-Fi enabled computer as a desktop or a mobile device
Draft photo book on my Android phone about to expire
Microsoft Office Problem Files
Alternate Data Streams
Difference between AMD and Intel CPU’s
KeePass – Upgrade to new version
What cable do I need to make an Ethernet connection to my router?
Keynote Address at CIRA AGM Cyber-security Guru Bruce Schneier)
How do I protect my new smart fridge?
How can I change a monitor’s colour balance?
Switching ISP’s – A Progress Report
Microsoft Outlook – Access through webmail and an E-mail client
WordPerfect – Accessing old files
Multiple backups – Best management practices
Windows backup – Folder is empty
Microsoft Office 2010 – Multiple languages for spelling and grammar checks
Windows 10 – Do minor updates and bug fixes occur in the background or on startup?
Adding a second SSD and mirroring an existing SSD
PowerToys – New Feature – Video Conference Mute (Additional PDF file)
Windows 10 – Fix for defragging SSD’s
Defragging and TRIM
Disaster Recovery (Additional PDF file)
Recommendation for an “All-in-One” printer compatible with Ubuntu Linux
Recommendation for an Ottawa computer technician with experience with Ubuntu Linux
Can a personal webspace be set up in Google Drive?
Asus Transformer T100 – USB Selection Bias
Windows Clone – Linuxfx/Winfx 10
Windows 10 – Restore points
Can malicious code be embedded in PNG files?
Bitdefender Premium VPN
Recommendation for a Linux distro
E-mail addresses in Gmail
Immersive Reader in Edge
Dell laptop – No video input
Mutiple cores and hyperthreading
Weather Network App – Error creating the configuration file
Asus TUF A15 Gaming PC – Wacom Graphire2, USB-C dock, HDMI problems
Asus Transformer T100 – Fails to recognize certain USB drives
Logitech Spotlight (Additional PDF file)
Windows 10 Version 2004
Which E-mail provider is best and why?
Which Internet Service Provider (ISP) do you use?
Do you receive your TV signal over-the-air (OTA) and/or do you use a streaming service?
Windows Spotlight – Disable random images
Gmail and Windows Live Mail – Delete incorrect address
What causes a message to go to the Drafts or Outbox folder on my phone?
Windows 10 – Update & Shut down / Update & Restart
Google Docs (Additional PDF file)
Google – Privacy Checkup
COVID Alert App
Caps Lock Key – Disable
Headset/microphone for video-conferencing
Changing ISP – Switching E-mail account
Data cap – Warning message
How do I turn off data on a Samsung phone?
Microsoft Outlook – Can’t access my contact list
Google Drive follow-up (Additional PDF file)
Finding licence keys – Magic Jelly Bean
VPN’s – SANS Institute
How do I uninstall a program that won’t uninstall?
Replacement laptop battery
Microsoft Office 2010 – End of support
Microsoft OneDrive – Free up disk space
Microsoft OneDrive – Deleting folders
Daily Information Security Podcast (SANS StormCast)
Windows 10 – Microsoft account problem
PC Optimum card
Google Account – Complete your privacy checkup
Microsoft Outlook – Your Outlook settings are out of date
E-Waste – Salvation Army
Pop-up Ad for McAfee
How do you list installed apps?
Microsoft Family Safety App
Secondary administrator account
What is needed for a gaming computer?
Tech Café – Ottawa Public Library Webinars
Old computer looking for a good home – Commodore 8032
GIMP – Simple & Complex (Additional PDF file)
Copying image files – ROBOCOPY
Locating folders with image files – ROBOCOPY, DIR, PowerShell
VPN’s and privacy
Run program as Administrator
Data usage – Properties – Wireless setting – Random Hardware Addresses
Archiving digital material
Digital legacy – executors, trustees
D Link Dir 859 Router
EaseUS Todo Backup Home – Recovery drive
Copying image files with xcopy
Using Internet Explorer
PowerToys – Image Resizer
Handbrake – Video Converter
Windows 10 – System resets, upgrades and tweaks
Recycling programme / E-waste
Faxing with Windows 7
Windows Defender – Pop-up ads
Microsoft Edge – Benefits
Microsoft Edge – Continue running background apps
Windows 10 – Forced shut down
Restore points vs. sfc /scannow
Windows 10 – BitLocker
Copy all files – For-in-do command, Windows Explorer, Everything
Avast Anti-Virus Software
Retrieving an “invisible” dialogue box
Change the drive letter on a USB drive
Is your password on this list?
Removing sensitive information from photos
Freeing up Disk Space
How do I prevent a web site from redirecting me to their Canadian version?
Meltdown and Spectre Vulnerabilities
Computer won’t wake up from sleep mode
Useful options for Google searches
Prevent videos from running automatically on web pages
Desktop icons disappearing and then re-appearing
One time not to downgrade
Windows Update Stalled (Windows 10)
In-Place Upgrade to Windows 10
Five Scams That Won’t Make You Laugh on April Fool’s Day (30-Mar-2017)
The strange case of the disappearing icons
Keyboard shortcut for multi-language keyboards
How do I burn an ISO file”?
Tweaking File Explorer
Updates refusing to install on Windows 7?
Getting Cortana to work
Using Tabs in File Explorer
Dubious practices for Windows 10 upgrades
Some backup programs are better – or more flexible – than others!
Windows 10 Help and Guidance
Windows 10: Increase the limit of items on jump lists
Ejecting USB drives in Windows 10
Turn off automatic updates in Windows 10
Check disk free space
Backup, backup… backup!
An easy way to empty the Recycle Bin in Windows 10