00:04:50 Chris Taylor: @Stephane - feel free to make yourself heard! 😁 00:11:21 Alan German: Share - Filing 2022 taxes https://opcug.ca/qa_recordings/20230301_PowerPoint.pdf 00:13:33 Alan German: No Q&A session tonight. The next Q&A will be Wednesday, March 15, 2023. Your questions on any computer-related problems, mini-presentations (shares) on your favourite Windows, Linux or Android application are welcome. You can also ask about or share information on any Computer Basics or Smartphone Basics issue. Send your suggestions for meeting topics, useful apps, questions and shares to: SuggestionBox@opcug.ca 00:15:10 Alan German: BOGO - Buy One, Get One Free! Join OPCUG before March 31st Pay $20 for one-year’s membership We will give you an additional year’s membership at no further cost! https://opcug.ca/join-or-renew/ 00:16:15 Denis Therrien: Will the presentation deck be available after the meeting? 00:16:53 Chris Taylor: Yes, the deck, the audio track and the contents of the Chat window will be up on our website in a few days 00:30:29 KW-G: I am interested in P&M's thoughts on buying used laptops, PCs, etc. and things to be wary of 00:30:36 Natalie: What's the approx fee for a system tune up? 00:31:55 Natalie: Sorry, aske that too soon! 00:34:04 Chris Taylor: If you are buying off-lease equipment, I presume it is fairly recent vintage? Are there cautions about watching out for older equipment? Is there an age where you just don't resell? 00:34:57 Denis Therrien: Re: used laptops, they have some very good deals. I am looking at getting one Windows 10 that has a processor that will upgrade to Win-11. 00:34:59 Denis Therrien: My question to P&M: I have a powerful desktop (512G SSD for Win-10 and software, 2x4TB mirrored HDs for data, 16G RAM) with a processor that MS will not upgrade o Win-11. Can you swap the processor easily? 00:35:43 Tom Trottier: How do people get into trouble, especially if you know a lot, but not enuff.... 00:36:16 Tom Trottier: Back to CP/M? 00:37:04 Chris Taylor: But I presume you would not recommend buying a 15 year old computer? 00:38:07 Chris Taylor: That is a great price! 00:40:09 Natalie: Reminds me of bathroom fans - some have actually caused fires because they are too dusty! 00:40:50 Tom Trottier: There are some current small PCs for $140-300 00:40:56 Stew Bruce: That's one Mickey Mouse computer 00:41:28 Tom Trottier: See https://www.servethehome.com/ 00:42:52 KW-G: re: power surges....I live in the country and often have brown outs or quick off/on power. Suggestions to help safeguard equipment? (we have had some discussions at Q&A about this 00:43:19 Tom Trottier: U P S 00:44:10 Natalie: What causes a swollen battery? 00:44:34 Stew Bruce: Back to dirty PCs, I know many gaming rigs have dust filters for airtakes. Is there something similar available for common desktops? 00:44:42 Natalie: Is there something to avoid? 00:44:51 Tom Trottier: Lithium batteries can burst into flame if shorted - others are a little more forgiving 00:45:13 Stew Bruce: Grandma's stocking? 00:45:19 Edward Morawski: Swollen batteries happen in cell phones, too. 00:46:06 Tom Trottier: Asus, Dell & HP have programs to keep battery at the ideal 60% 00:46:57 Chris Taylor: I assume everything on the memory module would probably have been fried anyways! 00:46:58 Raymond: Can't fix ram, but you can DownloadMoreRam.com 00:48:21 Tristan: Some laptop models provide a "battery wear saver" feature, to prevent going to 100% charge when often left plugged in. You can check the software provided by the manufacturer for that setting. 00:50:32 Alan German: What's the fix for the MS tech support scam? Refresh or reinstall Windows? 00:51:08 Tom Trottier: I have a bunch of lines on the bottom 5th of my ASUS laptop screen. It has gone away a few times, depending on the screen content. Solution? 00:52:13 Bill: Great discussion Paul & Maria. Very helpful! 🙂🙂🙂 00:52:13 Tom Trottier: One problem with old drivers is that they may have a security flaw. Save old driver installs... 00:53:46 Natalie: My 1.5-yr-old Samsung Android tablet has always been slow at start-up. It gets updated & I don't have many apps installed (usually closed at start-up). Anything I can do to help speed it up? 00:54:48 Tom Trottier: @natalie - try google playstore updates before you shut down 00:55:08 Jeff Dubois: Humour of the day: If the driver isn't working properly is it an impaired driver? 00:55:17 Edward Morawski: Many MS-provided drivers are typically very generic and produced my MS just to get basic functionality. It's always better to get them from the manufacturer. 00:55:53 Margery: Is there antivirus/malware/etc. for Chromebooks? 00:59:48 Natalie: 64 Quadcore processor/ 2GB RAM 01:00:00 Natalie: Yes, latest Android version 01:00:28 Natalie: Thanks! 01:01:25 Natalie: Yes, start-up 01:01:30 Kappa: You suggested using a bootable Windows image with up to date windows defender to clean up an infected pc, how would you go about creating that bootable device please? 01:02:18 Natalie: OK, will check. 01:03:35 Margery: thanks 01:03:35 Alan German: Mr. Google says: What antivirus works on Chromebook? The best antivirus software for Chromebook is Norton, Kaspersky, Bitdefender, Trend Micro, and Avast. 01:04:24 Jeff Dubois: media creation tool 01:04:42 Kappa: thanks 01:05:10 Alan German: BSOD - When MS goes off to collect information, does it EVER return? 01:05:31 Tom Trottier: Always keep a 16GB USB drive with windows recovery - https://support.microsoft.com/en-us/windows/create-a-recovery-drive-abb4691b-5324-6d4a-8766-73fab304c246#WindowsVersion=Windows_10 01:06:17 Tom Trottier: If you have BitLocker installed, find/keep the key! 01:07:16 Tom Trottier: Live/Outlook 01:09:58 Natalie: Good to know! 01:10:12 Tom Trottier: It's a good idea to always take a photo of your blue screens! 01:10:18 Jeff Dubois: Microsoft Help Line: 800 642 7676 01:11:54 Harvey Hope: Should see a dump file in MiniDump folder 01:12:38 Jeff Dubois: I want to change my start screen to "Something didn't go wrong".... :-) 01:13:05 Paul & Maria Middelveen: Reacted to "I want to change my ..." with 😂 01:13:17 Alan German: What needs to be done to fix sticky keys on a laptop? 01:13:25 Tom Trottier: My Bell GigaHub has port 50001 open and SecuritySpace.com keeps complaining about a dozen possible compromises. I complained to Bell but they say it is "OK" - Would it be a good idea to forward this port to an unmonitored port on my PC 01:13:28 Tom Trottier: ? 01:14:21 Alan German: Keys that don't type characters 01:15:27 Timothy: I once had a blue screen with nothing on it. Left it on for a few minutes and then closed my computer and restarted it with no problems. 01:16:38 Alan German: A "replacement" wireless keyboard works just fine! 01:17:11 Natalie: I have a Logitech illuminated keyboard, Can individual lights be replaced? 01:19:13 Natalie: Thanks 01:19:34 Tom Trottier: Thanks Paul & Maria! 01:19:56 faber ichelle’s iPad: Thank you 01:19:56 Gail: Thank you, Paul and Maria. 01:20:01 KW-G: Thank you!!! 01:20:04 Carol Pearson: thanks 01:20:08 Alan German: The next Q&A session will be Wednesday, March 15, 2023. Your questions on any computer-related problems, mini-presentations (shares) on your favourite Windows, Linux or Android application are welcome. You can also ask about or share information on any Computer Basics or Smartphone Basics issue. Send your suggestions for meeting topics, useful apps, questions and shares to: SuggestionBox@opcug.ca 01:20:16 Allison: Thank you! 01:20:23 Edward Morawski: Great presentation! 01:20:27 Natalie: Great info! 01:20:27 Jeff Dubois: Thanks to the folks from TTE 01:20:34 Timothy: Thank you both Paul and Maria. 01:20:41 Bob Herres: Awesome Great Evening!! Thank you Maria & Paul!! 01:20:46 Kappa: Awesome, thank you guys! 01:20:49 bea: thanks! 01:20:50 Harvey Hope: Great presentation … thank you! 01:21:03 Lynda Buske: super information 01:21:07 Stephane: Thank for the presentation. 01:21:16 Edward Morawski: Where ar eyou located? 01:21:47 Edward Morawski: thx 01:21:51 Denis Therrien: Many thanks. I missed your last OPCUG presentation. I am very happy I could join today. Looking forward to pop by your store for a refurb laptop and a few desktop queries. 01:22:00 Alan German: https://www.tte.ca 01:22:13 Stew Bruce: Right across from my parents home 01:22:42 Elizabeth: Thanks! 01:22:58 Bernard: thanks to TT for a great peresentaton